Experience ultra-fast internet with York Fibre
Bringing fibre broadband to your home and business
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York Fibre is an ultrafast full fibre network, providing connectivity directly to 46,000 homes and businesses across York, delivered by your local provider.
Why Choose York Fibre?
Private multi-gigabit, ultra-low latency national network
Local network, run by local people
Fully secure and resilient network
Maximum speed and efficiency with ultra-low latency
Superfast Fibre in York
Enjoy 6 months at half price on the below plans.
York Fibre 2500
- Wi-Fi 6 Router Included
- 6 Months Half Price
- York Based Customer Support
- Up to 2400Mbps Download, Up To 2400Mbps Upload
£65.00 /m
£100.00 Setup Fee
24 Month Agreement
York Fibre 1800
- Wi-Fi 6 Router Included
- 6 Months Half Price
- York Based Customer Support
- Up To 1700Mbps Download, Up To 1700Mbps Upload
£60.00 /m
£100.00 Setup Fee
24 Month Agreement
York Fibre 1200
- Wi-Fi 6 Router Included
- 6 Months Half Price
- York Based Customer Support
- Up To 1100Mbps Download, Up To 1100Mbps Upload
£55.00 /m
£100.00 Setup Fee
24 Month Agreement
York Fibre 1000
- Up to 900Mbps download, up to 900Mbps upload
- Wi-Fi 6 Router Included
- 6 Months Half Price
- York Based Customer Support
£45.00 /m
£50.00 Setup Fee
24 Month Agreement
York Fibre 500
- Up to 500Mbps download, up to 500Mbps upload
- Wi-Fi 6 Router Included
- 6 Months Half Price
- York Based Customer Support
£40.00 /m
£50.00 Setup Fee
24 Month Agreement
York Fibre 200
- Up to 200Mbps download, up to 200Mbps upload
- Wi-Fi 6 Router Included
- 6 Months Half Price
- York Based Customer Support
£35.00 /m
£50.00 Setup Fee
24 Month Agreement
York Fibre 150
- Up To 150Mbps Download, Up To 150Mbps Upload
- Wi-Fi 6 Router Included
- 6 Months Half Price
- York Based Customer Support
£29.99 /m
£50.00 Setup Fee
24 Month Agreement
Switching Made Simple
Ready to experience the difference with York Fibre? Making the move couldn’t be easier. If you’re staying at your current address, our hassle-free switch service handles everything for you.
Frequently Asked Questions
Ultra-fast fibre broadband is a super fast internet service delivered straight to your door via fibre optic cables. Unlike regular broadband which uses slower copper wiring for part of the connection, fibre broadband gives you a consistent and reliable service for streaming, downloading and multiple devices at the same time.
Ultra-fast fibre broadband is way faster, more reliable and more capacity than regular broadband. Regular broadband uses old copper wiring which can be slower and less stable especially during peak times. Fibre broadband gives you lightning fast downloads, seamless streaming and uninterrupted connectivity even when multiple users are online.
Ultra-fast fibre broadband gives you speeds from 100 Mbps to 1 Gbps depending on your package. Faster downloads, smoother video calls and multiple devices without performance compromise. Whether you’re streaming 4K, gaming online or running a business, fibre broadband will be able to handle it.
For people who cannot get York Fibre we offer two other products: Full Fibre and Superfast - these are delivered across the standard national Openreach network rather than locally.
Our York Fibre products are delivered over CityFibre infrastructure. Our Full Fibre and Superfast products are delivered over Openreach infrastructure.
All our services are subject to a 24 month contract term.
The lead time depends on whether or not you have an active service. The standard lead-time is 10 working days from the point of order.
Routers are delivered by courier, approximately 2 days before your install date.
The router remains the property of York Fibre and as such, is under warranty for the duration of your contract. If you are to cease service with us, we would require that the router is returned to us. The warranty will be void in the event damaged caused by: flood, fire, damage caused by human interference e.g broken casing, or if the casing has been opened in any way.
We recommend using the router we provide. If you do wish to use your own router, we ask that you keep our router safe as this will be required should you experience any issues with your service, where we might ask that you connect our router to allow for us to run diagnostics on the service. We will provide you configuration information before your service goes live.
Our Sales team are more than happy to answer any questions you may have about the service, however we are unable to accept orders over the phone. Our online order form is user friendly.
In most cases an Engineer will be required to attend your property to install your service. As such we require the person who placed the order, or a nominated adult, to be at the property on the day of the install. If you have an active service, we may be able to take over the line remotely without the need for an engineer site visit we will let you know.
What Your Neighbours Say
We have been with York Fibre for many years and they have always provided an excellent service and support when required (which has been a handful of times over the last 10 years!).
Been with York Fibre for about a year now. They were super helpful, as I needed a business class connection at a residential property. I wanted to spec my own router, static IP and PTR record. All of this was a problem for other Internet firms, but not York Fibre. Service and communication has been second to none.
We have used York Fibre for our broadband and phones for the last 3 years. The prices are competitive, the service is very reliable and their customer service is excellent. With previous providers it was always very difficult to get any issues resolved because you could never speak to someone easily. York Fibre's strength is their customer service. They were recommended to us by another loyal customer who has used their services for 15 years and has never been let down. Highly recommended.